We’re thrilled to deliver our edible insects to your doorstep! Please take a moment to familiarize yourself with our Delivery Policy to ensure a smooth and delightful experience
- Delivery Charges: We charge a fee of $10 for orders below $30. Delivery fee is waived for orders $30 and above after discounts, if any
- Delivery & Processing Time: 2-3 Working Days
- Delivery Areas:We deliver to all locations in Singapore except for the following:
- Airport Cargo Road
- Airport Zone
- ALPS Ave
- Camps
- Immigration Checkpoints
- Construction Sites
- Jurong Island
- Jurong Port
- Ministry of Home Affairs (MHA)
- PSA Port
- SATS, Aerospace
- Shipyard
- Supply Bases
- Delivery / Pick-Up Arrangement: We strive to deliver your InsectsYumz delights promptly. Upon checking out, we would get in touch with you within one business day via WhatsApp messaging through the number you provided to arrange with you your delivery. If you have a same-day or a specific date and time request, please contact us via WhatsApp messaging at +65 9006 3582 to enquire first to avoid disappointment.
- Delivery Partners: We work with reputable delivery partners to ensure the safe and timely arrival of your InsectYumz goodies. While we strive to meet delivery expectations, external factors such as weather or unforeseen circumstances may cause delays.
- Delivery Issues: If you encounter any issues with your delivery, please contact us promptly at +65 9006 3582. We are here to assist you in resolving any concerns.
- Order Changes and Cancellations: Once an order is processed, changes or cancellations will be subjected to management. Please review your order carefully before confirming your purchase.
- Receiving Your Order: Upon receiving your order, please check the packaging for any signs of damage. If you notice any issues, contact us immediately, and we will work to resolve the matter.
- International Shipping: Currently, we only deliver within Singapore. We do not offer international shipping.
- Changes to Delivery Policy: We may update this Delivery Policy periodically. Any changes will be effective upon posting on our website. We recommend reviewing this policy periodically for any updates.
For any questions or concerns regarding our Delivery Policy, please reach out to us at contact@insectfood.com.sg. Thank you for choosing us – we’re excited to bring the goodness to your doorstep!